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Privacy Policy

Last updated: June 2026

The Walnut House ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website thewalnuthouse.co.in or submit a booking inquiry.

1. Information We Collect

When you submit a booking inquiry through our website, we collect the following personal information:

We also collect non-personal information through Google Analytics, including pages visited, time spent on the site, device type, and approximate geographic location (city/country level).

2. How We Use Your Information

We use the information you provide solely to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Google Analytics

Our website uses Google Analytics to understand how visitors interact with the site. Google Analytics uses cookies to collect anonymised data about website usage. This data is processed by Google and is subject to Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our website uses cookies only for Google Analytics purposes. These cookies do not collect personally identifiable information. By using our website, you consent to the use of these cookies. You can disable cookies in your browser settings at any time.

5. Data Retention

Booking inquiry emails are retained in our inbox for as long as necessary to manage your stay and related communications. We do not store your personal data in any database on our website servers.

6. Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, you have the right to:

To exercise any of these rights, please contact us at walnuthousepahalgam@gmail.com.

7. Data Security

All data submitted through our booking form is transmitted securely. Our website is protected by SSL encryption. We take reasonable technical and organisational measures to protect your personal information from unauthorised access or disclosure.

8. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: